Safe Luxury

ADT home security issues..help me please!?

Ok, so Im a nanny for a family that has ADT. However, they never use the alarm unless they are out of town. I've never seen it on and don't even know the code. But today, I heard it beeping so I called the mom at work but she didn't know the pass code either. But then the cleaning lady opened the door and the alarm went off. The cops came and it turned into a big mess. I got the alarm off but it still says everything is armed. I am scared to open the doors in fear that the alarm will go off again. Ive called tech support and they were unable to help me. Does anyone know a different way to get it to disarm without the code? I know it's a dumb questions cause it would't be safe but I just thought I'd ask. Thanks!

Public Comments

1. Call the Mom at work and have her call ADT.