Safe Luxury

how is she monitored?

My friend Steve was unjustly fired from the bank he worked for due to the fact that the branch manager is a horror show. She harasses the staff, customers, etc. So when my friend Steve was unjustly fired he wrote a letter to the CEO. It was a detailed damaging letter concerning the branch manager. (FIRST STEVE SENT THE LETTER TO THE CORPORATE OFFICE AND FOLLOWED IT UP WITH A PHONE CALL. BUT MY FRIEND STEVE KNEW THE CEO WOULD NEVER SEE THE LETTER AT THE OFFICE SO HE OBTAINED THE CEO’s HOME ADDRESS AND MAILED IT TO THE CEO’S HOME) HERE ARE EXCERPTS FROM THE LETTER STEVE WROTE: (1) When I was helping the safe deposit attendant one customer (male) came into the branch to go into his box. I signed him in and he and I retrieved his box from the vault. When he went into the coupon room he realized that his sister was waiting on the banking floor. He asked me if I could watch his box while he would go and get his sister. I told him that I could not do this but I could go and get his sister, which I did. As his sister was walking to the coupon room the branch manager ran after him. And as the coupon door closed, the branch manager knocked on the door and asked the sister if she was on the signature card for the safe deposit box. The sister said no she wasn’t so the branch manager kicked her out of the room. Of course the sister and the customer was upset. I decided on my own to check with the higher ups and they told me that only the person who is on the signature card can retrieve the box but that person can bring in as many people as they want into the coupon room. (2) And one couple came in with their five year old son to go into their safe deposit box. The son held my hand the entire time he was at our branch and walked with me wherever I went. The branch manager said to me in a nasty tone of voice: "You are not allowed to walk with him" The couple was upset because every time they came into our branch and I gave their son my undivided attention he came out of his shell and made many friends at school. (3) The branch manager told one of my coworkers when the branch manager and the coworker had a disagreement that this coworker needs to go to see a psychologist. And the branch manager printed out and handed to my coworker two pages off the Internet on what psychologist to see. (4) About two weeks ago in the morning I asked the branch manager if she needed any copying done and she replied: I am a grown woman I don't need any one asking me if I need copying done. . Let me tell you on a professional level I am here just to work. (5) MY COWORKERS ARE SO AFRAID TO HAVE CONVERSATIONS WITH ONE ANOTHER BECAUSE THEY ARE SO AFRAID THAT THE BRANCH MANAGER IS GOING TO SAY SOMETHING OR WRITE THEM UP. (6) CUSTOMERS ARE CLOSING THEIR ACCOUNTS LEFT AND RIGHT AND OPENING THEM UP IN OTHER BANKS (7) A few months ago the branch manager yelled at one my coworkers in front of a customer. This coworker is a teller and she had a customer at her window. And then not to long ago the branch manager told this coworker of mine that this coworker is very unprofessional. Please keep in mind this coworker is the most professional person I know and she is quieter than a church mouse trying to avoid a cat. (9) The branch manager is supposed to put in 40 hours. However, she comes in late (around 9AM) and leaves 3PM or 4PM. 10) The branch manager has made trouble in the other branches she used to work at. One person that worked with her at another branch said “Thank God she is no longer at our branch” . ----------------------------------------------------------------------------- RIGHT AFTER THE CEO RECEIVED THE LETTER (AT HIS HOUSE) THE BRANCH MANAGER HAD A REVIEW AND WAS PUT ON WARNING. MY QUESTION: Since the branch manager was put on warning is she monitored and if so how? (Keep in mind she is a manager in a bank branch and her boss and the higher ups are not there every day). STEVE’S EX-COWORKERS TOLD STEVE THAT EVER SINCE HIS LETTER THE BRANCH MANAGER COMES IN EARLY AND STAYS LATE AND SHE EVEN MOVED VERY CLOSE TO THE JOB AND SHE IS NOT BOTHERING THEM THE WAY SHE USED TO..

Public Comments

1. Wow, that was way too long. We didn't need to know any of the specific complaints, just a basic "He reported her, and now we're wondering if she's being monitored" would have done just fine. I'll write my response to "Steve" not directly to you: How do you know she was put on warning? That is none of your business. In fact, none of this is your business. If she's doing a bad job, and you reported it, then it's done as far as you're concerned. It is now up to her bosses to make sure her job is being done properly, and that the correct steps are taken. Stay out of it - it has nothing to do with you anymore.
2. Okay, first of all, he should not have said anything that couldn't be backed up with evidence. He looks disgruntled by repeating hearsay. However, it sounds like the CEO either did some investigation on his own or had already had some reports on this branch manager, or he wouldn't have put here on probation. As far as how she is being monitored, he is probably having someone check and write down the time she comes in and leaves. He has probably told the workers to let him know of any behavior on her part that makes them feel intimidated or offended in any way. All in all, it sounds like your friend did his former co-workers a favor. I would advise him, when applying for new jobs, to specifically request that they not talk to his former branch manager for a reference. I would find someone else (maybe even the CEO) to use as a reference for that job.
3. Wow. I question her manager for not seeing this. She sounds unprofessional and incompetent. I would have fired her. edit: Or would have had a serious discussion with an action plan on what exactly needs to happen for her to keep her job. There is no need for a hostile environment like that. She has no right to speak to anyone in that matter. There isn't a need for it.